Terms

ORDER TIMELINE

Our company handcrafts all products within 7-10 business days.

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.

Both are handmade but the pre-made is shipment ready while the made-to-order products take between 7 and 10 business days to be created for you.

Look for the following image if a product is ready for shipment immediately:

black

 

 

 

HANDMADE DISCLAIMER

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

 

Care for your new product(s) by:

* storing them in their original packaging

* store in a cool dry place

* avoid creasing or bending of paper products

 

Your product(s) can be damaged if:

* they are exposed to water or moisture

* they are bent or folded during storage

* left in the sunshine for any extended amount of time (more than 12 hours)

 

CUSTOM ORDERS

I love creating new products from scratch. It’s my favorite part of my job.

Please contact me for a quote.

Custom orders can have a lengthier processing time.

Ask me for details.

 

 

SHIPPING

Our company ships through the following carriers

*USPS and UPS

 

INTERNATIONAL SHIPPING

We happily support and love our international customers.

We ship all International products through USPS and UPS.

Love Child Designs is not responsible for duty or brokerage fees for international shipping.

These charges come from your country during importation of your package.

 

COST CALCULATIONS

We do our best to apply fair shipping costs to each order.

* We offer free shipping in the US on all orders

* We offer free shipping INTERNATIONALLY on all orders over $150

 

TIMELINE

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need up to 10 business days to be handmade.

 

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

* Any holiday item (Christmas, Halloween, etc.)

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@lovechilddesigns.com.

Sale Items-

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

SHIPPING

To return your product, you should mail your product to: 223 Yew Tree Drive. Port Angeles, WA 98363

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.